Delivery:
We will carefully package your products to prevent any damage during shipping. Would you like us to gift wrap? Please be sure to select this complimentary service at check out with any message that you would like to include. We partner with FEDEX for a 3 business day delivery in the US. Not available for Hawaii or Alaska.
Are you local? We are happy to offer an in-store pick up option!
Thank you for supporting our local business by shopping online!
Returns and Refunds Policy
Thank you for shopping at My Urban Toddler.
If you are not entirely satisfied with your purchase, we're here to help.
Our products can be returned within 14 days of the original purchase of the product.
To be eligible for a return, please make sure that:
- The product is in its original packaging
- The product isn't used or damaged
- You have the receipt or proof of purchase
Products that do not meet these criteria will not be considered for return.
Send the product with its original packing and the receipt or proof of purchase, to:
My Urban Toddler RETURNS
3010 Washtenaw Ave Suite 107
Ann Arbor, MI 48104
Shipping charges
Shipping charges incurred in connection with the return of a product are non-refundable.
You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping back to My Urban Toddler.
Damaged items
If you received a damaged product, please notify us immediately for assistance.
Sale items
Unfortunately, sale items are not refundable and are FINAL SALE.
Contact us
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: info@myurbantoddler.com